IT Technician

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Under the supervision of the IT department manager, the IT Technician's main mandate will be to help ensure our computer systems are operating correctly. 

Here's an overview of your tasks: 

  •  Prioritize and process computer requests made by users in a timely manner 
  • Resolve technical problems, document them and write a procedure if necessary to ensure knowledge management 
  • Provide support to users for all computer hardware, communication, software and other business applications
  • Take part in ensuring compliance with the company's network security rules 
  • Provide support and training to employees for the optimal use of corporate software 
  • Manage licences and software: installation, configuration, maintenance, update, renewal, acquisitions 
  • Configure and install employee workstations and move workstations upon request 
  • Participate in the management of the computer fleet: maintenance, new acquisitions or replacement 
  • Research hardware and software solutions to meet a need or optimize a process
  • Backup of server data
  • Ensure sound management of user accounts and profiles 
  • Make sure the system(s) is/are fully operational to ensure continuity of operations 


  • DEC in computer science or AEC in computer science 
  • 2 to 5 years of relevant experience in a manufacturing company (an asset) 
  • Knowledge of network security (an asset) 
  • Knowledge of Windows XP-7-8-10, Office Suite and Office 365, Active Directory
  • Knowledge of programming languages and SSRS and Crystal Report utilities (an asset)
  •  Functional English 
  •  Ability to detect and diagnose problems
  • A willingness to keep up with technology trends 


  • Permanent full-time position;  
  • You'll be joining a team that's committed to solving day-to-day issues, but always in a pleasant work environment!  
  • The best of both worlds: the resources of a large company and a family-like atmosphere   
  • A team that is passionate, attentive and committed to excellence  
  • A dynamic and stimulating work environment 
  • Flexible schedules that allow you to balance your work and your personal life 
  • Group insurance (different plans adapted to your needs)        
  • Registered Retirement Savings Plan with employer contributions  
  • Employee and Family Assistance Program
  • Social activities. 



We look forward to getting to know you and to welcoming you to our big Soucy family! 



Life at Soucy

Working at Soucy is like being part of a big family! Our passion, ideas and personal touches have made our work environment a friendly atmosphere where you’re sure to find what you’re looking for in a career. You’ll be joining an innovative company with more than 1,700 employees worldwide. We’re proud of our global reputation for excellence which is still growing 50 years after our foundation!

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Soucy carrières - Poste disponible IT Technician
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